Texas Design Lab LLC is highly committed to keeping clients' personal information safe and secure. We collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way until you agree to permit us for doing so.
We collect clients’ information via Email, Phone, and Contact Us and Order Form and it is protected as per privacy policy set by Texas Design Lab LLC. Clients’ information is never disclosed, shared, or sold to any third-party services.
Initially, the personal information we require is about clients’ name, company’s name, billing address, email address, secondary email, phone and fax numbers, order details, and place of residence, some of which is optional. Along with this, we need information in the creative brief in order to start working on your order.
Additionally, the collection of information includes opinions pertaining to complaints, appreciation, and comments about the product.
Technical information which is collected and recorded includes your IP address, browser version, operating system, and the date and time when you visit. Google Analytics or similar tools or services are also used for collecting this data.
First of all, the information we collect helps us understand exactly what product you need and what special features you require. Secondly, the billing information is essential for the payment process.
The email addresses are used for communication about order status, comments and opinions, and delivery of the finalized product.
Moreover, we may send emails with updates on the website, promotional offers, launch of new products/services, and the latest news in the industry.
This information also helps us improve our marketing strategies and compile the record of the most popular products.
To ensure the highest privacy standards for payments, we offer acceptance from multiple payment options. The payment processor where the clients enter their billing information uses Secure Sockets Layer (SSL) indicated by "https://". Therefore, we assure that there is no issue with the privacy of the payment process and billing information.
Confidentiality is a serious concern for us, and we are fully aware of this. We never compromise the confidentiality of our clients’ information.
We use your personal information to keep in touch with you and ensure smooth communication about the order process. Therefore, your information like name, billing address, e-mail address, telephone number, fax, etc., is treated as confidential and saved in a secure location accessible only to designated members, ensuring it stays safe from theft or hacking. We reassure that your personal information will never be released to any third party under any circumstances until you allow it or we are forced by law.
Texas Design Lab LLC may amend its privacy policy for stricter security concerns if needed. However, all amendments regarding personal information security concerns will be declared with a prior notice of the effective date of amended or updated privacy policies.
Our top priority is to avoid information disclosure. However, disclosure can only occur if we are required to abide by country law for judicial proceedings, court orders, or any other legal procedures.
If you have any questions or concerns regarding our privacy policies, you can contact us via our contact form.